Overview

The Business Analytics Consultant supports portfolio management of reporting/analytics solutions across the business units in the analytics organization. Identify business issues/problems, form hypotheses, plan and conduct interviews, whiteboard sessions & perform reporting/analysis to synthesize conclusions, transform them into recommendations and develop a solution. Lead and manage small cross functional team to implement, test and deploy the approved reporting/analytics solution in response to the business (clinical/operational/financial) needs. Identify reporting/analytics improvement opportunities and provide proactive, consultative strategic solutions. Responsible for mentoring junior analysts as well as coordinating various reporting/analytics initiatives with end business users. Support reporting/analytics projects prioritization and planning as well as cconduct due diligence concerning business implications of planned solutions.

Qualifications

Preferred Qualification (not in order of importance):

• Working knowledge of EPIC workflows and database reporting structures (Clarity, Caboodle, Slicer Dicer, etc.)
• Experience with Post Acute care a plus (e.g., Home Health, Hospice and Palliative Care)
• Understanding of nursing and provider staffing to hospitals and emergency departments
• Data Story Telling using analytics to improve patient flow
• Ability to manage and monitor demand requests using intake tools (e.g., ServiceNow)
• Management of multiple tasks, milestones, deadlines, and projects
• Proficient in SQL/SAS
• Knowledge of business intelligence tools as Tableau, QlikView, Business Objects
• Healthcare data analytics experience required

Types of projects they will work on:

• Facilitate analytics requested by business teams to track performance in targeted initiatives and milestones
• Consult and manage the development of dashboards to support business stakeholders
• Act as an analytics business partner to provide data analytics to business teams to improve patient flow
• Facilitate capturing value story from business teams based on analytics provided
• Act as a project lead in managing projects involving team members

SKILLS: Bachelors degree in a quantitative, business, or healthcare related subject. A Masters degree is highly preferred. Four or more years of combined experience in business intelligence, reporting and analytics preferably in a healthcare setting. Demonstrated project management skills as well as the ability to efficiently work and manage teams and resources. Experience working on complex analytical projects with diverse teams and developing data driven and outcome based initiatives to improve business decision making and operational efficiencies. Knowledge of health plan and delivery system operations, health care informatics, and healthcare benefits and terminology (e.g., care management). Understanding of operations in the Health Care industry and a strong acumen of business processes, including operations, delivery models and revenue models. Understanding of program evaluation life cycle, predictive modeling, data mining, and clinical best practices preferred. Content knowledge related to program outcomes evaluation, BI tools (e.g., BO), data visualizations tools (e.g., Tableau), statistical software such as SAS and Modeling techniques, as well as general health service research and outcomes reporting/analytics. Working knowledge of healthcare industry and healthcare information standards such as HL7, LOINC, FHIR, ICD 9/10 and CPT codes, industry standard groupers (e.g., ETGs, DRGs, DCGs, etc.) as well as of health care delivery system processes. Excellent written and oral communications is a MUST.

Responsibilities

Consultation and Communication:*Ability to collaborate and partner with management, project managers, and IT to develop, implement and manage reporting/analytics portfolio with the vision & goals of specific Hub/Spoke core teams*Effective communication skills across the organization and at different levels, strategic thinking and actions to influence key stakeholders and business decisions *Support day-to-day consultation to business users and participate and contribute cross-functional project teams*Work with business stakeholders to identify business needs and support creation of the use cases and user stories satisfying those needs Project Management and Execution:*Coordinate with other departments across the AO such as IM governance & EDW and support conceptualization and development of reporting/analytical methodologies, solutions and initiatives*Aid in the development of project plans and strategies as well as execute assigned project plans to deliver solutions in a timely manner*Support collaboration on roadmaps, dependencies, and execution plans across analytical units and with applicable teams in the organization *Manage the intake requests across the business units; track and monitor the work to ensure critical milestones are met, identify and report/escalate risks to management appropriately; manage stakeholder relations*Obtain data, direct/execute reporting/analysis, perform interpretations and conclusions, and prepare recommendations. *Assist in determining business needs by effectively conducting fact-finding interviews and leveraging various tools and analytical methods and then summarize findings in a coherent manner to develop and propose appropriate solution *Conduct research studies that include collecting data from various sources, analyzing, trending and presenting the findings and recommendations to management *Support translation of business requirements and unstructured business issues into data analytic problems*Perform overall program evaluations (i.e., planning-implementation-completion/analysis-reporting) and other assessments such as change management assessments, workflow optimization assessments, etc. Training and Guidance:*Manage and support teams to structure data and analysis to analyze issues and proactively identify improvement opportunities*Responsible for the work flow management of analysts and ensuring reliability, integrity, and timeliness of end products*Support coordination of training for analysts in core and expanded business departmentThought Leadership:*Support in development of presentations/publications/point-of-views with senior leadership within the AO *Contribute towards and assist senior leadership in developing a year-end value story to demonstrate value of the team and their contribution to progress towards the AOs and PHSs goals

Benefits

We offer more than the standard benefits!

Presbyterian employees gain access to a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more!

Learn more about our employee benefits:

https://www.phs.org/careers/why-work-with-us/benefits Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans. For our employees, we offer a robust wellness program, including free access to our on-site and community-based gyms, nutrition coaching and classes, wellness challenges and more.

Presbyterian's story is really the story of the remarkable people who choose to work here. The hard work of our physicians, nurses, employees, board members and volunteers grew Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system that serves more than 875,000 New Mexicans.

About Presbyterian Healthcare Services

Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

About Our Regional Delivery System

Presbyterian's Regional Delivery System is a network of six hospitals and medical centers throughout rural New Mexico including locations in Clovis, Espanola, Ruidoso, Santa Fe, Socorro and Tucumcari. Our regional facilities are home to more than 1,600 clinical and non-clinical employees who help make Presbyterian the state's largest private employer with nearly 14,000 statewide employees. With a variety of services ranging from general surgery to pediatrics to heart and cancer care, our regional employees are proud to provide close-to-home care for their communities.

We are part of New Mexico's history - and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.

About New Mexico

New Mexico continues to grow steadily in population and features a low cost-of living.

Varied landscapes bring filmmakers here from around the world to capture a slice of the natural beauty New Mexicans enjoy every day. Our landscapes are as diverse as our culture - from mountains, forests, canyons, and lakes, to caverns, hot springs and sand dunes.

New Mexico offers endless recreational opportunities to explore and enjoy an active lifestyle. Venture off the beaten path, challenge your body in the elements, or open yourself up to the expansive sky. From hiking, golfing and biking to skiing, snowboarding and boating, it's all available among our beautiful wonders of the west.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

Offer Disclaimer

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs. Compensation decisions are dependent upon the facts and circumstances of each offer.

Maximum Offer

USD $63.87/Hr.